rich1988 Terms and Conditions of Use
This document sets out the binding conditions between rich1988 and every user who registers or uses this platform. Please read carefully before making any deposit or using our services.
Key Points in the rich1988 Terms
Every rich1988 member is bound by the following terms. We summarise the most important points for your quick reference.
Account Eligibility
Registration is open to individuals aged 21 and above only. Each user may only hold one active account on rich1988 at any one time.
Bonus Terms
The 100% welcome bonus of up to RM1,000 is subject to a wagering requirement of 15x the bonus amount. All promotional offers have conditions that must be fulfilled.
Deposits & Withdrawals
Minimum deposit RM50 and minimum withdrawal RM100 for all payment methods. Withdrawal processing time is typically between 10 to 45 minutes.
Account Security
Users are fully responsible for keeping their account password confidential. rich1988 will never ask for passwords via email or live chat.
Disciplinary Action
rich1988 reserves the right to suspend or terminate accounts where fraudulent activity, bonus abuse or confirmed violations of the terms are found.
Customer Support
Our support team operates 24/7 via live chat and email in Malay and English to assist with any account-related enquiries.
Acceptance and Applicability of Terms
By accessing, registering or using any part of the rich1988 platform, you automatically agree to be bound by the terms and conditions stated in this document. If you do not agree with any part of these terms, you are required to stop using the rich1988 platform immediately.
These terms apply to all users, including visitors without an account, registered members, and any individual who accesses the platform via links, mobile applications or third-party websites that contain links to rich1988.
rich1988 reserves the right to amend, update or replace any part of these terms at any time. Users are advised to check this page periodically to ensure they remain in compliance with the latest version of the terms.
Continued use of the platform after any changes to the terms are published is considered acceptance of the amended terms. rich1988 will endeavour to notify users of significant changes via a notice on the platform or by email to registered users.
Account Eligibility and Registration
Use of the rich1988 platform is restricted to individuals who meet all of the following eligibility requirements:
- At least 21 years of age on the date of registration.
- A resident or citizen of Malaysia with lawful access to the internet.
- Not on a self-exclusion list enforced by rich1988 or any relevant regulatory body.
- Not registering on behalf of another person or using false personal information.
⚠️ Registration by individuals under 21 years of age is strictly prohibited. If it is proven that an account is held by an underage individual, the account will be terminated immediately and all fund balances will be forfeited.
Each user is only permitted to hold one active account on rich1988. Holding multiple accounts by the same individual is a violation of these terms and may result in all related accounts being suspended or terminated, including any unclaimed balances or bonuses.
During registration, you are responsible for ensuring all information provided is accurate, complete and current. rich1988 reserves the right to request identity verification documents such as a copy of your national identity card (MyKad) or Malaysian passport at any time, as part of the account verification process.
Deposits, Withdrawals and Payment Methods
All financial transactions on rich1988 are processed through payment methods officially listed on the platform. The minimum limits and general transaction conditions are as follows:
All withdrawal requests must be submitted using the same payment method as the deposit method. This is part of the standard security measures to prevent money laundering and to protect user interests. rich1988 is not responsible for any delays caused by third-party technical issues such as bank system failures or e-wallet provider outages.
Withdrawals will be processed once all wagering requirements related to any active bonus have been fully met. Withdrawal requests submitted while wagering requirements are still outstanding will be automatically declined.
Bonuses, Promotions and Wagering Requirements
rich1988 offers various bonuses and promotions to registered members. All such offers are subject to specific conditions that must be met before bonus winnings can be claimed or withdrawn.
The welcome bonus for new members is a 100% first deposit match up to a maximum of RM1,000. This bonus is subject to a wagering requirement of 15 times the bonus amount received, not the deposit amount.
Calculation Example A
Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 15 = RM1,500
Calculation Example B
Deposit RM2,200 → Bonus RM1,000 → Balance RM3,200 → Wagering requirement: RM1,000 × 15 = RM15,000
Bonuses cannot be transferred to other users and cannot be directly exchanged for cash. Any attempt to abuse the bonus system — including placing opposing bets (hedging) or using multiple accounts to claim bonuses — will result in the cancellation of the bonus and potential account closure.
rich1988 reserves the right to modify, suspend or terminate any promotion at any time without prior notice. The specific terms for each promotion will be stated on the relevant promotion page and those specific terms take precedence over these general terms in the event of any conflict.
Account Responsibilities and Security
Users are fully responsible for all activity that takes place in their rich1988 account, including any transactions, bets or changes to information carried out whether by the user themselves or by an unauthorised party. rich1988 advises users to:
- Use a strong and unique password for their rich1988 account.
- Not share login information with any other party.
- Log out of the account every time a shared device is used.
- Report to the support team if they suspect unauthorised access to their account.
rich1988 will not be held responsible for any losses arising from users sharing their login credentials or failing to maintain proper account security.
If a user suspects their account has been compromised, they should immediately contact our 24/7 support team via live chat or email at [email protected]. We will take the appropriate steps to protect the account as soon as the report is received and verified.
Prohibited Conduct
rich1988 users are prohibited from doing the following while using the platform:
- Using automation software, bots or any technological tool to gain an unfair advantage in games.
- Colluding with other players to manipulate game outcomes or to cheat the rich1988 system.
- Exploiting any technical vulnerability, bug or error in the system with the intent of gaining an advantage.
- Registering multiple accounts to claim bonuses or promotions repeatedly.
- Making deposits using payment methods that are unauthorised, stolen, or do not belong to the user.
- Making any false accusations or claims against rich1988 or our support staff.
Violating any of the above prohibitions may result in immediate disciplinary action, including temporary suspension, permanent account closure, forfeiture of any outstanding balance, and reporting to the relevant authorities if necessary.
rich1988 Liability Limits
rich1988 provides an online gambling platform on an "as-is" basis. While we strive to ensure the platform operates smoothly and securely at all times, we cannot guarantee that the platform will be free from technical disruptions, failures, or other issues beyond our control.
To the extent permitted by law, rich1988 shall not be liable for:
- Financial losses incurred as a result of betting decisions made by the user.
- Service disruptions caused by internet infrastructure failures, power outages, or third-party failures.
- Unauthorised access to a user's account arising from the user's own negligence.
- Inaccurate information provided by the user during registration or while using the platform.
⚠️ Gambling carries real financial risk. Do not bet money you cannot afford to lose. If you feel your gambling activity is starting to have a negative impact, contact our support team or visit our Responsible Gambling page.
Account Closure and Suspension
Users may close their rich1988 account at any time by contacting the 24/7 support team via live chat or email. Before the account is closed, all balances eligible for withdrawal must be claimed following the standard withdrawal procedure.
rich1988 also offers a self-exclusion option for users who wish to take a temporary or permanent break from using the platform. Users who choose self-exclusion will not be permitted to register a new account during the chosen exclusion period.
On the platform's part, rich1988 reserves the right to close or suspend any account without notice if there is credible evidence or strong grounds regarding:
- Identity fraud or submission of false verification information.
- Money laundering or suspicious transactions.
- Repeated violations of these terms and conditions.
- Use that is contrary to Malaysian law or the laws of the user's country.
Any account closure decision made by rich1988 is final. Users who are dissatisfied may submit a written appeal to our support team for further review.
Read Our Terms?
If you have read and agreed to rich1988's terms and conditions, you may proceed to register an account or log in to start playing responsibly.
Frequently Asked Questions About Terms & Conditions
Answers to questions commonly asked by rich1988 members regarding the terms of use of our platform.